For customer support, please allow 24–48 business hours for a response. Email: support@adornedhairboutique.com

All orders are processed within 3–5 business days unless otherwise stated. Once your order has shipped, you will receive a confirmation email with tracking information. Please ensure all billing and shipping information is entered correctly at checkout. Adorned Hair Boutique is not responsible for delays caused by incorrect shipping details.

We offer domestic and international shipping. Shipping times may vary depending on location and carrier delays. Once packages are shipped, Adorned Hair Boutique is not responsible for lost, stolen, or delayed packages. Please contact the shipping carrier directly for delivery issues.

Due to the nature of our products and for sanitary purposes, all sales are final. We do not offer refunds, returns, or exchanges on hair extensions or custom items. If you receive the wrong item or believe there is an issue with your order, please contact us within 48 hours of delivery with your order number and clear photos.

We securely accept all major debit and credit cards, along with additional payment methods available at checkout.

We take pride in sourcing premium-quality raw hair extensions. Each order is carefully inspected before shipment to ensure you receive the highest standard of luxury hair.