PROCESSING TIME

All orders require 3–5 business days for processing before shipment unless otherwise stated. Processing times do not include weekends or holidays. During sales, launches, or high-volume periods, processing times may be extended.

​

SHIPPING POLICY

Once your order has shipped, you will receive tracking information via email. Adorned Hair Boutique is not responsible for shipping delays caused by the carrier, weather conditions, lost packages, or incorrect shipping information entered at checkout.

Please double-check your address before placing your order. Orders returned due to incorrect addresses may require an additional shipping fee to be resent.

​

ALL SALES FINAL

Due to the sanitary nature of our products, all sales are final. We do not offer refunds, returns, or exchanges on hair extensions, wigs, closures, frontals, or custom products.

​

ORDER ISSUES

If you experience an issue with your order, please contact us within 48 hours of delivery. Requests submitted outside of this timeframe may not be accepted.

To report an issue, please email:

• Full Name

• Order Number

• Description of the issue

• Clear photos of the product received

​

PAYMENT POLICY

All payments must be made in full at checkout. Orders suspected of fraud or unauthorized activity may be canceled at our discretion.

​

CHARGEBACK POLICY

By completing your purchase, you agree not to initiate chargebacks or payment disputes without first contacting Adorned Hair Boutique to resolve the issue. Fraudulent chargebacks will be disputed with all supporting order documentation.

​

BUSINESS HOURS

Customer service hours are Monday–Friday, 10 AM–5 PM. Please allow 24–48 business hours for responses to emails and inquiries.

​

POLICY AGREEMENT

By accessing this website and placing an order, you agree to all policies, terms, and conditions listed by Adorned Hair Boutique.